The U.S. Consumer Product Safety Commission has acted on three steam cleaners in 2026, two through recalls and one through a public warning, all over burns from hot water or steam. The two recalls together cover about 2.35 million units sold in the United States. On all three products, the number that identifies an affected unit is on a label on the bottom of the cleaner, and each notice tells owners to stop using the affected product or part until the remedy is in hand.

BISSELL Steam Shot OmniReach and Steam Shot Omni

Recalled April 9, 2026 (recall 26-385). About 1.7 million handheld units were sold in the United States and about 96,000 in Canada, at Target, Walmart and other department and home goods stores and online at BISSELL.com, Amazon.com and HSN.com, from October 2024 through March 2026, for $9 to $55. The hazard is in the attachments, which can detach during use and spray hot water or steam onto the user. BISSELL received 206 reports of hot water or steam escaping from the attachments, including 161 reports of burns, one of them second degree.

The model numbers are 4155, 4155L, 4155W, 4155G, 4155D, 4155J, 4155Y, 4155P, 4171, 4171L, 4171W and 4171F, printed on the rating label on the bottom of the unit. Colors include green, gray, white, blue and dark blue. The remedy is a repair: free replacement attachments. Owners register at steamshot2026.com and upload a photo showing the original attachments thrown away. BISSELL's recall line is 855-417-7001, 9 a.m. to 7 p.m. Eastern, Monday through Saturday, or RecallNA@bissell.com.

Dupray Neat

Recalled February 26, 2026 (recall 26-283). About 651,145 units were sold in the United States and about 96,530 in Canada, at dupray.com, Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers, from April 2018 through December 2025, for about $150. The boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions. Dupray received 15 reports of boiler ruptures, including four minor injuries (burns, bruises, cuts and a broken wrist) and at least seven reports of minor property damage.

The recall covers model DUP020WNA with a batch or date code from 0118-01 through 0425-05, found on the rating label on the bottom of the cleaner. The remedy is a free replacement safety boiler cap, ordered through dupray.com, with eligibility set by the batch code. Dupray USA's line is 800-881-8482, 7 a.m. to 6 p.m. Eastern, Monday through Friday.

Dovety TMSC-001: a warning, not a recall

On May 7, 2026 (warning 26-474), the CPSC told consumers to stop using the Dovety Steam Cleaner, model TMSC-001, sold on Amazon.com and TikTok. The agency is aware of 52 reports of hot water leaking or exiting the steamers, with at least 48 reported burn injuries. The model number is on a label on the bottom of the unit and the brand name is on its side.

A warning differs from a recall in one practical way: the seller has not agreed to a remedy. The CPSC said the Chinese seller, Shenzhen Kaisennic Intelligent Technology Co., Ltd., has not agreed to a recall, so there is no repair, refund or replacement to request. The agency's instruction is to stop using the cleaner, dispose of it, and not sell or give it away.

How to check a steam cleaner at home

Turn the unit off, unplug it and let it cool fully before tipping it over to read the label. Note the brand, the model number and, for Dupray, the batch code. Compare them with the lists above or search the brand on cpsc.gov, which posts every recall and warning with photos of the product. For the BISSELL recall, the attachments are the recalled part, so the base unit is not the thing to throw out; the replacement program asks for a photo of the discarded attachments. For the Dupray recall, the cap is the replacement part and the batch code decides eligibility.

Anyone who has been burned by a steam cleaner, or has had one leak, spray or rupture, can file a report at SaferProducts.gov, the CPSC's public database. The agency's hotline is 800-638-2772.

Sources